Shipping policy

Worldwide Shipping

We proudly ship our handcrafted artworks from our studio in Morocco to clients around the world, including the United States, the GCC region (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman), and Europe.
Each order is carefully prepared, securely packaged, and fully insured until it reaches your doorstep.

Processing Time

All artworks are made to order. Please allow 7–10 business days for careful preparation, quality inspection, and packaging before dispatch.
You will receive a confirmation email once your order is shipped, including tracking details for real-time updates.

Estimated Delivery Times

  • 🇺🇸 United States: 5–8 business days after dispatch

  • 🇦🇪🇸🇦🇶🇦 GCC Countries: 3–6 business days after dispatch

  • 🇫🇷🇩🇪🇮🇹🇪🇸 Europe: 4–7 business days after dispatch

  • 🌍 Other Regions: 7–10 business days depending on location

We use premium international couriers such as DHL, FedEx, or Aramex to ensure your artwork arrives safely and on time.

Shipping Fees

We offer Free Worldwide Shipping on all artworks.
Every shipment includes:

  • Full insurance coverage

  • Protective custom packaging

  • Tracking number and delivery updates

Customs, Duties & Taxes

Depending on your country, import duties or taxes may apply.
These fees are the buyer’s responsibility and are determined by local customs authorities. We will always assist with documentation to ensure a smooth process.

Packaging & Protection

Each artwork is:

  • Protected in a custom-fit, reinforced box

  • Sealed with multiple protective layers

  • Labeled as “Fragile Art — Handle With Care”

  • Fully insured during transit

Our team ensures that every piece arrives in perfect condition — ready to hang and enjoy.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us immediately at ismail@islamicdesigners.com within 48 hours of delivery.
We will work directly with the courier to resolve the issue promptly and ensure your satisfaction.

Questions?

For any shipping-related inquiries, please contact us:
📧 ismail@islamicdesigners.com
🕓 Monday–Saturday, 9:00 AM – 6:00 PM (GMT+1)